Help & Emergency Reporting

If you encounter suspicious situations, please refer to the content below

Emergency Contacts

Contact these numbers immediately if you are in danger or have transferred money to scammers

Hong Kong Emergency

999

24/7 Emergency Service for immediate danger, threats, or if you need police intervention

Anti-Scam Helpline

18222

Hong Kong Police Anti-Scam Coordination Centre for scam-related advice and reporting

Online e-Report

Web Portal

File police reports online for non-urgent cases and documentation purposes

⚠️ If You have Transferred Money

Contact your bank immediately to freeze transactions and request a fund tracing. Time is of the essence, act within 24 hours to have the best chance of recovery.

Complaint Templates

Fill in all fields to generate professional complaint letters for banks and authorities

Template 1: Bank Complaint Letter

Fill in your bank details and incident information

Template 2: Consumer Council Complaint

Describe the fraudulent company and your evidence

Report a Scam

Submit a scam report to help protect the community and assist investigations

Report Type (Select all that apply)

Scam Category Tags

Detailed Description *

Please be as detailed as possible to help investigations

Evidence Upload (Optional)

Supported: Images, PDF, TXT (Max 5 files, 10MB each)

Your Contact Info (Optional)

Contact info helps authorities follow up, but is not required

Immediate Action Checklist

Step-by-step guide if you suspect you've been victimized

🛑

Step 1: Stop All Communication

  • Immediately cease contact with the suspected scammer
  • Do not respond to any further messages or calls
  • Block the contact on all platforms
  • Preserve all evidence without engaging further
🔒

Step 2: Secure Your Finances

  • Contact your bank immediately to freeze accounts
  • Change all banking passwords and PINs
  • Request fund tracing if money was transferred
  • Monitor accounts for unauthorized transactions
📞

Step 3: Report to Authorities

  • Call 999 if in immediate danger
  • Call 18222 for anti-scam coordination
  • File online police report for documentation
  • Report to Consumer Council (3105-3000)
📸

Step 4: Gather Evidence

  • Screenshots of all communications
  • Transaction records and bank statements
  • Phone numbers and email addresses used
  • Website URLs and social media profiles
  • Any documents or identification provided
🤝

Step 5: Seek Support

  • Inform family and trusted friends
  • Seek emotional support if needed
  • Consider counseling for trauma recovery
  • Join victim support groups

Additional Tools

Use these resources to protect yourself and others